INSTITUTOCHAPULTEPEC

PRINCIPLES OF ADMINISTRATION

PROGRAM 2005-2006

 

CONTENT

I. INTRODUCTION

 

1)     Management – an art or a science?

2)     What is Management?

3)     Management Verbs

4)     Human Resources Management

 

I.                  COMPANY’S STRUCTURE

 

1)       How are companies organized?

2)       Company structure

 

II.               RECRUITMENT

 

1)       Filling a vacancy

2)       Recruitment

3)       Training

4)       Efficiency and Employment

 

IV.    MEETINGS

 

1)       Taking part in a meeting

2)       Meetings

3)       Annual General Meetings

 

V.               MOTIVATION

 

1)       Theories of Motivation

2)       Work and Motivation

3)       Motivation

4)       Staff Motivation

 

VI.            BUSINESS ETHICS

 

1)       Business Ethics

2)       The social responsibility of business

 

VII.        PRODUCTS

 

1)       Product policy

2)       A new product

3)       Product Design and Development

4)       Products

5)       Presentations

 

VIII.     BANKING

 

1)       Personal banking

2)       Money and banking

3)       Forms of Money

4)       Bank Forms

5)       Cash and Currencies

6)       Bank Services

7)       Types of Banks

 

IX.            CULTURE

 

1)       Cultural Stereotypes and Management

2)       Management and cultural diversity

BIBLIOGRAPHY

 

Benn, C., Dummet, P., Business First,MacMillan,1992.

 

Mackenzie, I., English for Business Studies, Cambridge,1999.

 

Deirdre, H., Williams Cynthia H., Business Words, Heinemann.

 

Mackenzie, I., Management and Marketing, Language Teaching Publicaions,1997.

 

Mackenzie, I., Financial English, Language Teaching Publicaions,1995.